IT Support Services

OUR IDENTITY
OUR IDENTITY
Reliable IT Support to Keep Your Business Running Smoothly
We understand that in today’s digital age, even a few minutes of downtime can be costly. Our team provides proactive, responsive, and secure IT support solutions to ensure your technology runs efficiently, reducing downtime and keeping your team productive at all times.
OUR CAPABILITIES
OUR CAPABILITIES
Ensuring Your Technology Runs at Peak Efficiency
Help Desk Support
Get reliable technical assistance whenever you need it. Our support team helps resolve issues quickly to keep your business running smoothly and most efficiently. We offer remote support with fast response times and ticket tracking.
Network Management
We handle the behind-the-scenes technical operations, ensuring your systems remain secure, stable, and optimised for performance. From network monitoring to bandwidth management and firewall configuration, we keep your infrastructure healthy.
Data Backup & Recovery
Protecting your business data is our priority. We provide secure backup and recovery solutions to help minimise downtime and ensure business continuity. Automated daily backups, off-site storage, and disaster recovery planning included.
IT Support Plans
Basic Plan
₹ 10,000
Upto 25 Users
- M365 Basic / Google Workspace Migration
- MFA & Basic DLP Rules Enforcement
- OneDrive/Drive Backup Policies
- 2 Remote Tickets; Next-Day Response
- 3-5 Business Days Onboarding
Pro Plan
₹ 40,000
25 - 100 Users
- Intune / Google Endpoint Management
- Conditional Access & SSO (2 Apps)
- Phishing Simulation & Live User Clinics
- 4 hrs Remote Support + Health Reports
- 2-week Phased Roll-out
Advanced Plan
Quote
100+ Users
- M365 Copilot / Comms/Enterprise Roll-out
- Zero-Trust Architecture & Identity Lifecycle
- Power Automate / AppSheet Workflows
- 24/7 Monitoring; 4-hour SLA
- Quarterly Roadmap & Security Reviews
Custom Plan
Quote
Compliance Focused
- Multi-region Tenant Architecture
- SOC 2, HIPAA, GDPR Managed Compliance
- Managed Detection & Response (MDR)
- Dedicated TAM; 1-hour Incident SLA
- Staff Upskilling & On-site Reviews
Basic Plan
₹ 10,000
Upto 25 Users
- M365 Basic / Google Workspace Migration
- MFA & Basic DLP Rules Enforcement
- OneDrive/Drive Backup Policies
- 2 Remote Tickets; Next-Day Response
- 3-5 Business Days Onboarding
Pro Plan
₹ 40,000
25 - 100 Users
- Intune / Google Endpoint Management
- Conditional Access & SSO (2 Apps)
- Phishing Simulation & Live User Clinics
- 4 hrs Remote Support + Health Reports
- 2-week Phased Roll-out
Advanced Plan
Quote
100+ Users
- M365 Copilot / Comms/Enterprise Roll-out
- Zero-Trust Architecture & Identity Lifecycle
- Power Automate / AppSheet Workflows
- 24/7 Monitoring; 4-hour SLA
- Quarterly Roadmap & Security Reviews
Custom Plan
Quote
Compliance Focused
- Multi-region Tenant Architecture
- SOC 2, HIPAA, GDPR Managed Compliance
- Managed Detection & Response (MDR)
- Dedicated TAM; 1-hour Incident SLA
- Staff Upskilling & On-site Reviews
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Selected Plan
Need Immediate Assistance?
+91 81213 05951
support@infinitiserve.com
Information Colony,
Hayathnagar,
Telangana









